Frequently Asked questions

Why My Art?

There are countless phenomenal artist out there, from painters, to illustrators, to name it, someone is creating it! Choosing a piece for your space can be a big decision at times, yet other times the piece will almost choose you, as something will hit you and you will just feel instantly connected to it.

I am deeply passionate about the work I do and if it is one of my pieces that resonates with you and gives you that 'That's beautiful! That's the piece I'd love to have hanging on my wall!' feeling, then I will be more then happy to deliver my best work at the highest quality to you, lasting you for years and years to come!

Not Happy with your order?

I honestly want you to be happy. Not only happy but I want you to feel my work has transformed your space and added some calmness to your mind. If for any reason you are not happy with your purchase, please contact me and I will find a way to make it right. I have a full 100% satisfaction guarantee return policy providing my work is returned in it's original packing, is not used or damaged and is returned within 30 days.

The only thing you will be responsible for is the return shipping.

You can view my return policy here.

Is this site secure?

Absolutely! I understand how your personal security and safety is of extreme importance to you. As an affiliate of Shopify Payments and Paypal, I adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access. Your information is safe here.

Pink peony flower after the rain.  Fine Art Photography. Kristen Olivares

How long does shipping take?

It is my goal to get your order out to you as soon as possible! Yet I do not keep many of my pieces in stock, for if I did, I would have boxes of my work everywhere!

All of my work is hand made to order. So please keep in mind preparing each piece does take some time. Due to printing, signing, mounting and framing, plus ample shipping time, please allow up to 21-25 days to receive your order.

Once your order has been processed, you will receive a shipment notification email with an estimated delivery date.

Orders may arrive sooner, but I want to make sure you are aware of the time it could take. Also, I am in America, if this it an international order, it might even take a few more days on top of the usual time frame given.

Other questions?

Please never hesitate to contact me for any reason! I am always here to help and answer any questions or issues you may have!

Contact me here!
Pink Phlox Flower.  Fine Art Photography. Kristen Olivares


Still have questions or just curious to know more? You can read more about my work below!

More about my work!